What is 4G Wireless Internet?

vividwireless provides wireless broadband using 4G technology. Unlike other providers, we only use a wireless connection (not cable or DSL). Our technology is purpose built for data rather than mobile phone services. We focus on giving you seriously fast access to the Internet so you can search, download, share and send quickly and easily.

What's so great about wireless broadband?

• Online on the go

  You can access the Internet without being tied to a phone line or cable outlet – so you can move about your house, or choose a vividwireless USB modem or ViViFi Wi-Fi hotspot® for Internet access out and about within our coverage area. Get online at a café, on the beach, in your garden… wherever you want to be within our coverage area.

• Up and running within minutes

  vividwireless is simple to install and get up and running. You can buy your device from a retailer, online or through our Sales & Service Centre, and if you buy online before midday we'll usually deliver it to you next working day. As soon as you receive your device, you can be online within minutes. No waiting for complicated accounts to be set up or technicians to come to your house. Just choose your plan, activate your account and start surfing the web.

• Take it with you

  If you move house, your device goes with you. As long as you're still in our coverage area, you can access the Internet in your new home. No extra set up or moving costs, and no downtime.

What makes vividwireless technology different?

• 4G is built for speed

  You get all the benefits of traditional broadband, including high-speed connection and the convenience of always being online. But the best news is that vividwireless broadband is consistently faster.

• Independent data network

  We're independent of the other telco networks – we plug you straight into our network without third-party delays or external technical issues.

• Add a home phone plan for great value calls

  With our home gateway device, you can plug a phone into the phone port on the side of the device, choose one of our great value phone plans and start saving straight away. No more fixed landlines! It's VoIP, which means ‘voice over internet protocol' and the quality is comparable to a fixed line service. And even if you use up all your data allowance during the month your phone calls will be unaffected.

The technical details

We use Worldwide Interoperability for Microwave Access (WiMAX) technology, also known as 4G. This uses a large number of small base station antennas to provide wireless broadband access. As you move around our coverage area with your vividwireless Wi-Fi enabled device, your WiMAX modem connects you to the closest base station for seamlessly fast Internet access.

WiMAX also supports Quality of Service (QoS), which prioritises different types of traffic. Voice traffic is given the highest priority, then standard web and email traffic, and then peer-to-peer (such as file-sharing) traffic.

vividwireless owns the licences for between 70MHz and 100MHz of 2.3 GHz and 3.5 GHz spectrum in every Australian capital city (except Hobart and Darwin). We use the 2.3 GHz spectrum for our WiMAX network.