If you'd like  4G broadband at an affordable price, and you also want a better customer service experience, it's time to switch. The good thing is, it's easy. So switch your broadband, switch your phone, and save!

Three steps to getting great value 4G wireless broadband

  1. Step 1 Check your current contract and give notice
  2. Step 2 Choose your new vividwireless device and plan or visit help me choose to select the service that's right for you.
  3. Step 3 We'll send your chosen device out in the post. Set up your device and you're online in minutes.

That's it. No downtime without phone or online access, and no need to co-ordinate switching between providers. Easy!

Why switch to vividwireless?

  • It's quick and you don't need complicated codes or switching processes.

  • You can cancel your fixed line and start saving with an optional vividwireless phone plan while your previous provider is still collating the paperwork.

  • Once you receive your vividwireless device (usually the next working day delivery if you order before midday), you'll be up and running in minutes.

Useful phone numbers

To find out when your current contract is up, just call your provider. It might be the last time you need to phone them!

This table gives some useful phone numbers:

Provider Phone number Instructions
Telstra BigPond 13 76 63 (voice prompt) say 'broadband' then 'billing'
Vodafone 1300 650 410
(postpaid)
(voice prompt) say 'broadband'
1300 500 222
(pre-paid)
(voice prompt) say 'broadband'
iiNet 13 22 58 enter your phone number# >
option 2 (billing)
Virgin Mobile 1300 555 100 option 3 > option 2 (billing)
Optus 1800 780 219 option 1 > option 1 >
option 1 > option 2 >
option (choose broadband type) >
option 4

Money Back Guarantee

If you can't get a signal or use our service within 14 days of purchase, we'll give you a full refund. Find out more.